Thomas Smith offices, business, message from directors, team, working remotely

Today’s business environment is increasingly exposed to a growing number of risks – COVID-19 is a major disruption that all the world is currently facing.

Our objective is primarily to protect the health of our employees and clients, whilst also guaranteeing the provision of services at the highest quality, at all times.

We would like to reassure you that Thomas Smith is committed, through the adoption of Business Continuity Management best practices, to ensure essential services and functions are maintained, whilst minimising the impact on staff, customers, and critical stakeholders.

We are continuously monitoring the evolving situation and any decisions we are taking reflect the expert advice of healthcare organisations and government authorities.

Our teams are currently working remotely, effectively, and fully available to support clients’ business needs at all times. Contact details have remain unchanged to ensure a smooth communication channel. Your Account Managers can still be contacted by email, or via the office and mobile phone numbers.

Our Shipping offices will be manned by skeleton staff providing essential services which cannot be provided online or via email. We kindly ask that you do not visit our offices if the service can be provided online or over the phone.

On a final note, while it is impossible to know how long this pandemic will last, we will get through this together, as a global community. Together we will overcome COVID-19 and will thrive again. We are in this together.


Denis Galea, Shipping Managing Director,

Wayne Xuereb, Insurance Managing Director,

Liana Cachia, Marketing & Human Resources Director,

Together with Thomas Smith Team.



Happy to help.

Reach out if you require any help. We will guide you through it!
Contact us #wereinthistogether